Terms of service
Terms of Service – Theoni Olive Oil by SAKA LTD
OVERVIEW
Welcome to Theoni Extra Virgin Olive Oil.
This website is operated by SAKA LTD, trading as Theoni Olive Oil. The terms “we”, “us” and “our” refer to SAKA LTD trading as Theoni Olive Oil.
SAKA LTD operates this store and website, including all related information, content, features, tools, products and services, to provide customers with access to our products and online shopping services. This website is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced on this website, describe your rights and responsibilities when you use our Services.
Please read these Terms carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at:
https://theoni-oliveoil.co.uk/policies/privacy-policy
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country of residence, or that you have given us your consent to allow any minor dependants to use the Services on devices you own, purchase or manage.
To use the Services, including browsing our online store or purchasing products from us, you may be asked to provide certain information, such as your name, email address, billing address, payment information and shipping information.
You confirm that all information you provide is accurate, current and complete. You are responsible for maintaining the security of your account credentials and for all activity under your account.
You may not transfer, sell, assign or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to provide accurate product information, including descriptions, images, prices, sizes, ingredients, availability and delivery information.
However, product images are provided for illustrative purposes only. Colours, packaging and product appearance may vary slightly due to screen settings, packaging updates, supplier changes or product batch variations.
Customers should always check product labels, ingredients, allergens, storage instructions and best-before dates before use.
All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product at any time and may limit quantities where necessary.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from us.
Your order is accepted only when we confirm acceptance and process your payment. We reserve the right to refuse, cancel or amend an order where necessary, including where there is a pricing error, stock issue, payment issue, suspected fraud, incorrect delivery information or other reasonable concern.
If we cancel or amend an order, we will try to notify you using the email address, billing address or phone number provided at the time of order.
Please review your order carefully before submitting it. If you need to cancel or change an order, please contact us as soon as possible. We may not be able to amend or cancel an order once it has been processed or dispatched.
Your purchases are subject to return or exchange in accordance with our Refund Policy, available at:
https://theoni-oliveoil.co.uk/policies/refund-policy
You confirm that your purchases are for personal or household use and not for commercial resale or export, unless agreed with us in writing.
SECTION 4 - PRICES AND BILLING
All prices are shown in GBP unless stated otherwise.
Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price shown at the time the order is placed and confirmed in your order confirmation email.
Unless otherwise stated, prices do not include delivery charges. Delivery charges, if applicable, will be shown before checkout is completed.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made through our website.
You confirm that you are authorised to use the payment method provided and that payment details are true, correct and complete.
SECTION 5 - SHIPPING AND DELIVERY
Shipping and delivery information is set out in our Shipping Policy, available at:
https://theoni-oliveoil.co.uk/policies/shipping-policy
Delivery times are estimates only and may vary depending on courier availability, customer location, public holidays, weather conditions or other circumstances outside our control.
Risk in the products passes to you when the products are delivered to the delivery address provided at checkout.
Nothing in this section affects your statutory rights.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, displays, images, graphics, product reviews, video, audio, design, layout and arrangement, are owned by SAKA LTD, Theoni Olive Oil, our affiliates, suppliers or licensors and are protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial use only.
You must not copy, reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store or transmit any material from the Services without our prior written consent.
Theoni Olive Oil names, logos, product names, designs and slogans are trademarks or trading names of SAKA LTD, our affiliates or licensors. Shopify’s name, logo, product names and slogans are trademarks of Shopify. All other names, logos and trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools as part of the Services. We do not monitor, control or have input over these third-party tools.
You acknowledge and agree that access to such tools is provided “as is” and “as available”, without warranties, representations or conditions of any kind.
Any use of optional third-party tools is at your own risk and discretion. You should ensure that you understand and agree to the terms provided by the relevant third-party provider.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites or materials provided by third parties.
We are not responsible for examining or evaluating the content, accuracy, availability or policies of third-party websites. If you access third-party websites, you do so at your own risk.
Any complaints, claims, concerns or questions about third-party products, services or websites should be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Theoni Olive Oil is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our store are made directly with SAKA LTD trading as Theoni Olive Oil.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and SAKA LTD trading as Theoni Olive Oil, including any injury, damage or loss resulting from purchased products and services.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, available at:
https://theoni-oliveoil.co.uk/policies/privacy-policy
Certain personal information may also be processed by Shopify in accordance with Shopify’s own privacy policy.
By using the Services, you acknowledge that you have read our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit, upload, post, email or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans or other content, you grant us permission to use, reproduce, modify, publish, distribute and display such feedback for business purposes, including improving and promoting our Services.
You confirm that your feedback does not violate any third-party rights and does not contain unlawful, abusive, obscene, misleading or harmful content.
We may monitor, edit or remove feedback where we consider it necessary.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, delivery times or availability.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders where information is inaccurate, including after an order has been submitted.
If we cancel an order after payment has been taken, we will issue a refund where appropriate.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only.
You must not use the Services:
- For any unlawful or malicious purpose
- To violate any applicable law or regulation
- To infringe our intellectual property rights or those of others
- To harass, abuse, insult, harm, defame, intimidate or discriminate
- To submit false or misleading information
- To upload or transmit viruses, malware or harmful code
- To send spam, phishing messages or other unsolicited material
- To impersonate another person or business
- To interfere with the security or proper operation of the Services
- To scrape, copy, extract or exploit any part of the Services without permission
We reserve the right to suspend, disable or terminate access to the Services if we believe these Terms have been breached.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services, or any part of them, where necessary, including if you breach these Terms.
Any obligations and liabilities incurred before termination shall survive termination where appropriate.
Sections relating to intellectual property, feedback, limitation of liability, indemnification, governing law and any other provisions that by their nature should continue shall remain in effect after termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
The information provided through the Services is for general information purposes only.
We aim to keep the website accurate and available, but we do not guarantee that the Services will be uninterrupted, timely, secure or error-free.
To the fullest extent permitted by law, the Services and products are provided without warranties, representations or conditions of any kind, except as expressly stated by us or required by law.
Nothing in these Terms affects your statutory rights as a consumer.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, SAKA LTD trading as Theoni Olive Oil, our directors, employees, affiliates, agents, contractors, service providers and licensors shall not be liable for indirect, incidental, special or consequential losses arising from your use of the Services or products purchased through the Services.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any rights you have under consumer protection law.
SECTION 17 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless SAKA LTD trading as Theoni Olive Oil, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any losses, damages, liabilities or claims arising from:
- Your breach of these Terms
- Your violation of any law
- Your violation of the rights of a third party
- Your misuse of the Services
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these Terms.
This shall not affect the validity and enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms of Service and any policies posted by us on this website constitute the entire agreement between you and us regarding your use of the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent.
We may transfer, assign or delegate these Terms and our rights and obligations where necessary, including as part of a business transfer, restructuring or service provider arrangement.
SECTION 21 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have jurisdiction, except where applicable consumer protection laws provide otherwise.
SECTION 22 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates on our website.
Where required by law, we will notify you of material changes. Your continued use of or access to the Services following the posting of changes constitutes acceptance of those changes.
SECTION 23 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Email: theonibrand@sakaltd.co.uk
Our contact information is:
SAKA LTD trading as Theoni Olive Oil
Saka House, The Old Bus Station
Green Lane
Liverpool
Merseyside
L13 7JN
United Kingdom
Email: theonibrand@sakaltd.co.uk
Theoni Olive Oil is operated by SAKA LTD.
SAKA LTD - THEONI OLIVE OIL